Being change-resilient is more important than ever as we deal with the impacts of a global pandemic like coronavirus. Leaders and organizations can benefit deeply from taking a human-centered approach to adapting its market approach, customer experience, business process, organizational structure, and/or employee engagement. And due to the urgency of covid-19, we need to make these changes swiftly.
Refocus – find the right value given new priorities Retool – adjust customer / digital experience, technology, process or plans Retrench – reorganize structure, teams and/or job roles Rebound – appreciate and retain talent with wellbeing and recognition Setting a new course to respond thoughtfully to changed conditions with a resilient, adaptable new plan of action is paramount to success now. Contact us to share your specific challenges and find opportunities to adjust to changed conditions.. |
"You never want a serious crisis to go to waste. And what I mean by that is an opportunity to do things that you think you could not do before."
~ Rahm Emanuel, American politician and 55th Mayor of Chicago, Illinois |